Privacy Policy

Privacy & Compliance Policy

At Weten Technologies, we value your trust and are committed to safeguarding your personal and business information. This Privacy & Compliance Policy explains how we collect, use, protect, and manage data in line with applicable laws and industry standards.

1. Information We Collect

We may collect the following types of information when you interact with our website, services, or communication channels:

  • Personal Information: Name, email, phone number, job title, and company name.

  • Business Data: Project requirements, documents, files, or other materials shared during service engagement.

  • Technical Data: IP address, browser type, device information, cookies, and analytics data.

  • Transactional Data: Billing details, payment information (processed securely via third-party gateways).

2. How We Use Your Information

We use collected data solely for:

  • Delivering and improving our Digital Marketing, Product Design, and Technical Writing/Documentation services.

  • Providing customer support, proposals, contracts, and project communication.

  • Sending relevant updates, newsletters, or service-related communications (only with consent).

  • Ensuring website functionality, security, and performance analytics.

  • Complying with legal, regulatory, and tax obligations.

3. Data Protection & Security

  • We follow ISO-compliant practices and industry-standard safeguards to protect your information.

  • Sensitive data is encrypted and stored securely with restricted access.

  • We never sell, rent, or trade your personal/business information to third parties.

  • Access is limited to authorized employees or partners bound by confidentiality agreements.

4. Data Sharing & Third Parties

We may share information only under the following circumstances:

  • Service Providers: Trusted third-party vendors (e.g., payment processors, hosting providers, analytics tools) to support service delivery.

  • Legal Obligations: When required by law, regulation, or government authority.

  • Business Transfers: In case of merger, acquisition, or business restructuring, with prior notice.

5. Compliance with Global Standards

Weten Technologies ensures compliance with:

  • GDPR (General Data Protection Regulation – EU)

  • CCPA (California Consumer Privacy Act – USA)

  • Indian IT Act & Data Protection Bill

  • ISO/IEC standards for Information Security

We operate with transparency, integrity, and respect for user rights across all jurisdictions.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the data we hold about you.

  • Request correction, update, or deletion of your personal data.

  • Opt out of promotional communications at any time.

  • Request data portability where applicable.

  • Raise concerns about how your data is handled.

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies & Tracking

Our website uses cookies to enhance user experience, analyze traffic, and improve performance. You can control cookie preferences through your browser settings.

8. Data Retention

We retain personal and project-related information only as long as necessary to:

  • Fulfill the purposes outlined in this policy, or

  • Meet legal, tax, and regulatory requirements.

Once retention is no longer required, we securely delete or anonymize the data.

9. Children’s Privacy

Our services are not directed towards children under the age of 16. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy & Compliance Policy periodically to reflect legal, regulatory, or business changes. Updated policies will be posted on this page with a revised effective date.

11. Contact Information

For questions, concerns, or requests related to this Privacy & Compliance Policy, please reach us at:

Weten Technologies
📍 First Floor, No. 40, Tiny Sector Rd, Thiru Vi Ka Industrial Estate, SIDCO Industrial Estate, Guindy, Chennai 600032
📧 info@wetentechnologies.com
📞+91 91502 18646

⚖️ Legal Disclaimer

This Privacy & Compliance Policy is provided for transparency and customer trust. While Weten Technologies adheres to global compliance standards, clients engaging with our services are responsible for ensuring that their own use of deliverables complies with their respective industry regulations